Returning Worn Items: What You Need to Know About Timberland Flume Mid Waterproof Boot Returns

When it comes to returning a worn item with possible manufacturing defects, it's essential to follow the proper procedures to ensure a smooth and hassle-free experience. At 'website name', we understand that sometimes returns are necessary, which is why we've outlined our return policy for items like the Timberland Flume Mid Waterproof Boot.

Returns of Worn Items

If your item is classed as 'RETURN TO SENDER', you won't be charged any fees and won't be put on hold. This makes the return process quick and easy. However, if your item is held in customs, we may deduct the amount from your refund when processing your return. We're not liable for paying extra costs incurred by customs, so make sure to write 'RETURN TO SENDER' clearly on the package to avoid any delays.

Return Procedure

To initiate a return, simply log into your customer account on 'website name'.uk and submit a return request. If you're outside of the UK, you'll be responsible for the cost of return postage. Alternatively, you can reach out to us once your order has been shipped and expect to receive a prepaid return label within 24 hours.

Prepaid Return Label

We offer free prepaid return labels for UK and US customers. The fee for international returns will be determined based on the condition of the item and confirmed in writing before being deducted from your refund value.

Condition of Returned Item

Goods returned in a condition other than pristine and brand new may be subject to a diminished value fee if they're damaged due to your handling and use while in possession of the goods. To ensure a successful return, please wrap the item securely in its original packaging or alternative suitable packaging. Avoid applying tape directly to the box and make sure the item is not worn or damaged.

Refunds

Refunds will be given provided items are returned back to their original condition as new, unworn. This means the item must be received with its original unmarked/undamaged box and swing tags. At 'website name', we only accept unworn items in their original condition, so please ensure your returned item meets these requirements.

By following these simple steps, you can return your Timberland Flume Mid Waterproof Boot easily and quickly. Remember to always write 'RETURN TO SENDER' clearly on the package to avoid any delays or additional fees. If you have any questions or concerns about our return policy, feel free to contact us for assistance.

Timberland flume mid waterproof boot